Terms & Conditions

This “Terms of Use of muvone” (“TOU") governs your use of the muvone platform (“Platform”), whereby you may book and test drive Used Vehicles (as hereinafter defined) before deciding whether to purchase the same.

You must register yourself and accept these TOU in order to use the Platform. By registering, accessing and/or using the Platform, you shall be deemed to have read, understood and agreed to be bound by these TOU (and such other terms and conditions and policies as may be referred to in these TOU). If you do not agree with any of these TOU, please immediately discontinue your access to and/or usage of the Platform.


  1. The application to be a member of the Platform (“Membership Application”) is free of charge.
  1. Where you are:-
  1. During the application process, you may be required to provide us with accurate and complete personal information, including but not limited to your name, address, telephone number, email address and any other information as may be deemed necessary by us (“Registration Information”):-
  1. You shall be responsible for maintaining the confidentiality, security and use of your user ID and password (collectively, “Log-In Credentials”):
  1. MUV reserves the absolute rights and discretion to suspend and/or terminate your account in the Platform, if MUV determines or reasonably suspects that:
  1. MUV shall not be liable for any damages of any type which may arise from your use of the Platform. You hereby agree to release, indemnify and keep indemnified MUV from and against all actions, claims, costs (including legal costs and expenses), losses, proceedings, damages, liabilities, or demands suffered or incurred by MUV to any person arising out of or in connection with:-
  1. Time, wherever mentioned in these TOU, shall be deemed to be of
  1. If any one or more of the provisions contained in these TOU is invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions hereof shall not be affected in any way or impaired
  1. All notices, demands or other communications required to be given or made to MUV shall be made in writing and delivered by personal service, prepaid registered post or email at the address, facsimile and/or email address as set out hereunder (or to such other address and/or email address as may be notified by MUV to you from time to time):-

Address: Lot 3, Jalan 6/3, Kawasan Perindustrian Seri Kembangan, 43300 Seri Kembangan, Selangor, Malaysia.

Facsimile No, : 03-8947 6880 Email address : hello@muv-x.com

  1. These TOU shall be governed by and interpreted in accordance with the laws of Any and all actions, disputes or controversies arising out of or in relation to these TOU and/or the use of the Platform shall be submitted to the exclusive jurisdiction of the court of Malaysia.


1. Definitions

2. Listing of Used Vehicles

3. Price of Used Vehicles

4. Physical Viewing of Used Vehicles

Mondays to Fridays: 9:00a.m. to 5:00p.m. Saturdays and Sundays: 10:00a.m. to 5:00p.m.

5. Test Drive of Used Vehicles

provided however, at any given time, you are only allowed to request and test drive pursuant to the 3-Day Try/Buy up to a maximum of two (2) Used Vehicles only (“3-Day Try/Buy Limit”). Upon reaching the 3-Day Try/Buy Limit, any subsequent test driving of the Used Vehicles shall be by way of Short Test Drive only.

3-Day Try/Buy

5.8 below);

5.7 below);

5.6 below).

(collectively, the “Conditions Precedent”)

MUV’s personnel will assist you in key-ing in the above information for purposes of the booking.

Car Price

Deposit Required

Less than RM30,000.00


Between RM30,000 to RM50,000.00


More than RM50,000.00


at its Maybank account, at account no. 514561325827);

Proof of payment of the requisite Deposit shall be provided to MUV for the issuance of the booking confirmation to you.

Where you are an individual (local or permanent resident):-

Where you are an individual (being a foreigner):-

Where you are a sole proprietorship/ partnership:-

Where you are a company (whether private or public):-

active duration, idle duration and location of the Used Vehicle.

You be solely liable and shall indemnify MUV from and against all damages, liabilities, costs, expenses (including, without limitation, reasonable legal fees), claims or judgment that arise out of or results primarily from your use of the Used Vehicle during the 3-Day Try/Buy

entitled to impose a penalty upon you in respect of the following wrongdoings (“Penalty”):


Penalty Amount

Exceeding mileage allowance of 300KM


Late return of the Used Vehicle

RM200/per day

The Used Vehicle is returned in less than the fuel tank level as when it was first provided

Prevailing fuel rate.

Smoking within the Used Vehicle


Lost car keys

Case by case basis, at an amount to be determined by MUV at its discretion

Any new dent, scratch, or external/ interior damage on the Used Vehicle

Case by case basis, at an amount to be determined by MUV at its discretion

Traffic/ Parking violations

As per the local council’s charges

Where extensive cleaning of the Used Vehicle is required

Case by case basis, at an amount to be determined by MUV at its discretion

MUV reserves its right to offset and/or deduct the Penalty from the Deposit, and in the event where the Deposit is insufficient, to claim for such excess amount against you.

Short Test Drive

personnel’s instruction(s) during the Short Test Drive:-

during the course of the Short Test Drive.

6. Confirmation of Purchase/Non-Purchase of Used Vehicle

7. Confirmation of Purchase; Payment

and it is the sole discretion of MUV whether to accept or reject the Trade In Vehicle.

8. Cancellation of purchase; Refund

9. Insurance

10. Warranty