HOW IT WORKS

BUYING PROCESS
  • View list of available vehicles on website
  • Make appointment for test drive
  • Complete documents for vehicle purchase and loan application (if any)
  • Process payment of vehicle purchase price
  • Pick up your new car!
SELLING PROCESS AUCTION

SELLING PROCESS AUCTION
  • Vehicle price check on website or MUV Seller App.
  • Make appointment for vehicle valuation
  • Deliver vehicle to MUV yard seven (7) days before auction day
  • Determine and confirm reserve price

Receive payment within five (5) working days upon full settlement of vehicle purchase price by buyer

 

FAQ

Buying

How do I buy a vehicle?

You can view the list of vehicles available on MUV website. Then, contact us to book a test drive and our MUV Sales Ambassadors will assist you on the buying process.

How do I book a test drive?

You can schedule a test drive via MUV website in “Contact us” page and viewing of the vehicle at your preferred time.

Where is MUV Retail?

KL: Lot 92, Seksyen 46 Jalan Putra, 50350 Kuala Lumpur, Malaysia.

Can I trade-in my old vehicle?

Sure! You are welcome to trade-ins your vehicle to MUV. There are two available selling options at MUV which is :

  • I. MUV Direct Sell: Hassle-free and speedy disposal of your vehicle to MUV. Appraisal and valuation of the vehicle can be done in selected locations at your convenience
  • II. MUV Auction: MUV connects you to more than 300 dealers fetching the best value and fair price for your vehicle.
Can MUV assist to check on my eligibility for Hire Purchase financing?

Sure! MUV retail sales ambassador will advise & assist you for the loan financing upon submission of all relevant income documents.

Selling

How can I sell my vehicle?

You can sell your vehicle through MUV Direct Sell or alternatively, MUV Auction.

Advantages:

  • MUV Direct Sell: Hassle-free and speedy disposal of your vehicle to MUV. Appraisal and valuation of the vehicle can be done in selected locations at your convenience
  • MUV Auction: MUV connects you to more than 300 dealers fetching the best value and fair price for your vehicle.

MUV Direct Sell

How do I sell my vehicle?

Contact us and book a quick 30 minutes appraisal and valuation from our MUV Professional Valuer. You will be provided a final Direct Sell quote for your vehicle. Every “Direct Sale Quote” is only valid for 5 days.

Where can I get my vehicle appraised?

Upon your booking, our MUV Professional Valuer will appraise your vehicle at the location of your convenience.

What documents should I prepare for the selling of vehicle?

You will need to present your Original Registration Card (JPJ K2) and a photocopy of your Identification Card (IC).

When will MUV make payment upon completion of sell?

MUV will process the payment within 5 working days upon concluded sale. You will receive your payment upon delivery of your vehicle to MUV.

Does MUV charge any fees for the MUV Direct Sell services provided?

There are no charges for MUV Direct Sell.

Can I sell my vehicle if I have an outstanding Hire Purchase (HP) financing for my vehicle?

Yes, you can! Should you outstanding HP amount exceeds the estimated market value of your vehicle, MUV will discuss the terms of selling with the financier on your behalf you.

MUV Auction

How do I sell my vehicle through MUV Auction?

Get in touch with us and book a quick 30 minutes appraisal and valuation from our MUV Professional Valuer. You will be provided a final MUV Direct Sell quote for your vehicle. You can determine your vehicle’s best reserve price based on MUV 180-point inspection.

Why do I need to determine my vehicle’s best reserve price?

MUV recommends that you can :

  • i. Re-auction at MUV
  • ii. MUV Direct sell to our recommended third-party to obtain a new direct sell quote.

Note: Every “Direct Sale Quote” is only valid for 5 days.

When will I receive payment for my sold vehicle?

Buyers will make full settlement of the vehicle purchase price within 7 working days. Upon settlement, you will receive the payment according to your signed payment advice in 5 working days.

What documents should I prepare for the sale of vehicle?

You will need to bring the Original Registration Card (JPJ K2) and a photocopy of your Identification Card (IC).

When do I deliver my vehicle for MUV auction?

You will need to deliver your vehicle to MUV yard 7 calendar days before the auction day.

Where is MUV yard located?
  1. KL: Lot 3, Jalan 6/3, Kawasan Perindustrian Seri Kembangan, 43300 Seri Kembangan, Selangor Darul Ehsan.
  2. PG: No. 196, Block G, Jalan Sultan Azlan Shah, Sungai Tiram, 11900 Bayan Lepas, Pulau Pinang.
  3. JB: No.2, Jalan Johor Jaya, Taman Johor Jaya, 81750 Johor Bahru, Johor Darul Takzim.
Is my vehicle stationed at MUV Yard insured?

Yes, of course! MUV yard is insured for the protection and safety of your vehicle parked at our facility. MUV will provide compensation any damages claims, subject to condition when vehicle is delivered to us.

Does MUV charge any fees for the auction service provided?

Yes. MUV only charge Seller Premium amounting to the sum of RM800 (exclusive GST) which is industry standard. There are no further hidden fees.

Can I sell my vehicle if I have an outstanding Hire Purchase (HP) financing for my vehicle?

Yes, you can! Should you outstanding HP amount exceeds the estimated market value of your vehicle, MUV will discuss the terms of selling with the financier on your behalf you.